Returns & Exchanges
At Métier, we stand by the craftsmanship of our garments and offer a seamless 30-day return policy for items in their original, unworn condition. Whether you require a different size or a complete refund, our dedicated team is here to ensure your satisfaction.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
Attach the Label
Affix the prepaid shipping label provided via email to the outside of your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our atelier receives and inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing