Frequently Asked Questions

Everything you need to know about your Métier experience.

What is your shipping policy?

We offer complimentary worldwide shipping on all orders over $250. Standard delivery typically takes 3-5 business days, while express options are available at checkout.

How do I process a return?

If you are not completely satisfied with your purchase, you can return items within 30 days of delivery. Goods must be in their original condition with all Métier tags attached.

Where are your garments manufactured?

Quality is our priority. All Métier pieces are ethically designed and crafted in our boutique ateliers in Italy and Portugal using premium, sustainable fabrics.

How do I find my correct size?

Each product page features a detailed 'Size & Fit' guide. Our garments generally follow standard European sizing, but we provide specific measurements for every unique silhouette.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.